Through Fexco’s partnership with Euroline and Payzone, the Grand Hôtel, as well as other Euroline merchants, will now have the ability to offer their international customers the option of paying in their home currency during their visit to Sweden, giving them full visibility of the exchange rate and the knowledge of exactly how much their visit is costing them.
Fexco was chosen as the Grand Hôtel’s currency conversion partner based on Fexco’s proven DCC experience globally.
Peter Wallenberg Jr of the Grand Hôtel said of today’s launch: “It is important for the Grand Hôtel to offer our international customers the option to pay in their home currency while staying with us. This extended service gives our guests an even better experience and more transparency of cost. The choice of Fexco as our DCC partner was easy due to their strong track record in delivering DCC to multinational brands globally”.
The rollout of DCC at the 5 star Grand Hôtel is the first part of a Nordic-wide plan to offer DCC to Euroline merchants across the region, with particular focus on offering this service to business travellers and tourists from the USA, Canada, Japan, Norway, Finland and Denmark.
Denis Cleary, Managing Director of Fexco’s DCC division said: “We are delighted to launch our DCC service in Sweden with such a renowned customer as the Grand Hôtel. Fexco was the first provider to develop and launch DCC in 1996 and has been very successful in rolling out this service to acquirers and merchants across the world. We now operate in 28 countries and have over 85,000 merchants using our service. We look forward to bringing the full depth of our experience and expertise to the Nordics as we work closely with Euroline and Payzone in expanding our DCC service across the region”.
Johanna Waara, Head of Nordics for Fexco DCC, continued: ‘‘The Nordics is a complex region due to the diversity of payment systems and currencies. However, with Fexco’s expertise across multiple industries, we believe that there is a great opportunity for the expansion of Fexco’s services in this region. This journey would not have been possible without the strong cooperation and support from our partners in Euroline and Payzone. The Fexco team has also worked closely with Enterprise Ireland which has provided vital assistance in helping us set up in the region. I believe that, together, we will deliver a world-class service to the Nordics region”.
”Euroline always aims to improve our services to our customers and their customers – the cardholders. Through Fexco’s world-leading DCC solution we are proud to offer our distinguished customer, the Grand Hôtel, a solution that further improves their guest’s payment experience,” said Ulf Andrén, Head of Sales for Euroline.
Mr John Roche, Enterprise Ireland Manager Nordics, commented: “Enterprise Ireland is delighted to see one of Ireland’s most successful financial services companies announce this agreement with Sweden’s prestigious Grand Hotel. Fexco has put a highly professional team into Stockholm and Nordic customers can rest assured that they will receive strong support and an efficient and reliable service. Fexco has the full support of Enterprise Ireland and we look forward to seeing the company grow its customer base throughout the Nordic region in the years ahead”.