Fexco has been successfully providing eDCC and Treasury services to Vueling’s desktop website since October 2019, and has now integrated these solutions into the airline’s mobile app, as of January 2023. The acquirer at the back of the process is AIB Merchant Services (AIBMS).
The collaboration between Fexco and Vueling now allows customers to shop in their domestic currency on both the desktop website and mobile app. This new feature will contribute to improving the overall customer experience, while reinforcing Fexco’s partnership with Vueling.
Álvaro Díez, Head of eCommerce Sales at Fexco, commented on the strengthened partnership, saying,
“Extending our collaboration with Vueling, enables travellers to enjoy the convenience and transparency of shopping in their domestic currency across multiple channels. This is a testament to our ongoing commitment to delivering excellent customer service and innovative solutions to our partners.”
Charlotte Dumesnil, Director Sales, Distribution and Alliances at Vueling, added,
“At Vueling, we always prioritise offering the best customer experience. By integrating Fexco’s Dynamic Currency Conversion into our desktop website and mobile channels, we are more capable to provide our passengers with improved payment options and flexibility while they plan their travels”.
This partnership expansion primarily benefits travellers across Europe, one of the key regions in which Vueling operates. With the launch of eDCC on mobile in January of this year, customers can now take advantage of the convenience and security offered by this innovative solution.