Fexco’s payUnite and Chargeback Gurus Form New Strategic Partnership

• Fexco expands payUnite’s capabilities by integrating Chargeback Gurus’ advanced chargeback handling technology
• Merchants in travel, hospitality, wellness, and retail gain automated tools to reduce chargebacks, recover revenue, and maintain compliance.
• Partnership delivers AI-driven fraud insights and unified reporting within payUnite, ensuring growth without compromising customer trust.

Fexco has announced that its embedded payments platform payUnite has entered into a strategic partnership with Chargeback Gurus (CBG), a recognised leader in chargeback management and fraud prevention solutions. This collaboration reinforces Fexco’s commitment to delivering secure, scalable, and future-ready payment experiences for merchants operating in experience-driven sectors such as travel, hospitality, wellness, and retail.

These industries often face unique challenges – high-value transactions, complex cancellations, and emotionally driven purchasing decisions – that make them particularly vulnerable to disputes and fraud. By integrating CBG’s enterprise-grade dispute management capabilities into the payUnite platform, Fexco is enabling merchants to automate resolution processes, reduce manual workloads, recover revenue, and maintain compliance with global standards including PCI DSS, GDPR, ISO, and card network rules.

““This partnership is about enabling growth without compromise,” said John Faherty, Head of Product & Partnerships at Fexco payUnite. “By embedding CBG’s scalable dispute management into our platform, we’re helping merchants reduce friction, protect revenue, and maintain brand integrity – even as complexity rises.”

Chargebacks have evolved from a back-office issue to a strategic priority for high-volume platforms. Together, Fexco and CBG are addressing this head-on by combining payUnite’s seamless payment experience with CBG’s AI-driven insights, fraud alerts, and unified reporting – all accessible within the payUnite portal. This ensures merchants retain full ownership of their customer relationships while benefiting from best-in-class dispute resolution infrastructure.

““Chargeback management should be as seamless and strategic as the payment experience itself,” added Tim Tynan, CEO of Chargeback Gurus. “Our partnership with Fexco payUnite reflects a shared commitment to helping merchants in high-touch industries scale with confidence, protect revenue, and preserve customer trust.”

As embedded payments continue to evolve, Fexco remains focused on delivering innovative solutions that empower merchants to grow securely and sustainably.