payUnite for cruise
Powering payments online, shipboard & on shore
payUnite gives cruise operators full control of the payment journey – from booking to disembarkation – across currencies, channels, and systems.
40+ years of enduring relationships
Annual transactions
Global cruise market share
Continents operated in
Who we are
payUnite for cruise
payUnite is the payment orchestration solution built for the unique demands of the cruise industry. We help cruise operators manage every payment touchpoint – onboard and onshore – with a single, flexible platform.
Trusted by over one-third of the global market, payUnite brings together 40 years of expertise, global connectivity, and deep industry insight to give operators more control, better performance, and greater peace of mind.
How we help you
Payments tailored for cruise. Ready to scale
As a privately owned and fully independent provider, payUnite puts cruise operators in control – free to choose the partners, providers, and tools that best suit their business, without platform lock-in.
payUnite integrates quickly with existing cruise systems – from booking engines to onboard POS – reducing implementation time and minimising disruption across your operations.
Whether online, at port, or at sea, payUnite simplifies payments across every stage of the customer lifecycle – helping you eliminate payment delays, errors, and unnecessary handoffs.
By supporting preferred payment methods, currencies, and faster transactions, payUnite improves guest satisfaction and increases average transaction value (ATV) across onboard and pre-cruise touchpoints.
Gain full visibility across vessels, markets, and currencies with centralised reporting. Track payment performance, simplify reconciliation, and make informed financial decisions – fleet-wide.
With PCI-DSS compliance and fraud prevention baked in, payUnite protects every transaction while helping you meet international standards with confidence – onshore and at sea.
Keeping cruise commerce moving
Flexible API & Cruise System Integration
Connect payUnite with your booking engines, onboard POS, and guest systems via real-time APIs, Hosted Payment Pages (HPP), or APM Link APIs - ensuring a smooth fit within your operational ecosystem.
Global Guest Payment Preferences
Offer passengers more ways to pay, from mobile wallets to bank transfers, with full support for alternative payment methods - ideal for an international guest base.
Cruise-Specific Orchestration & Acquirer Routing
Optimise transaction success across shipboard and online channels with intelligent routing. payUnite selects the best acquirer for each payment, based on your rules and cruise-specific needs.
Fraud Prevention & Secure Guest Authentication
Protect your business from fraud and chargebacks with advanced fraud screening and built-in 3DS authentication - delivering peace of mind across all payment points.
Fully Managed FX with DCC & MCP
Let guests pay in their home currency and increase onboard spend with managed Dynamic Currency Conversion and Multi-Currency Pricing - designed to reduce FX risk and maximise ATV.
Tokenization & Cruise-Ready Compliance
Replace sensitive payment data with secure tokens and ensure PCI-DSS compliance - protecting guest information across bookings, onboard payments, and refunds.
Linked Refunds & Manual Authorisations
Easily manage refunds tied to original transactions and authorise one-off payments directly via the portal - ideal for complex cruise-specific scenarios.
Real-Time Authorisations via File Uploads
Upload Fidelio files through the payUnite portal for instant authorisations and settlements - enabling faster processing and better operational efficiency fleet-wide.
Accurate & Efficient Cruise Operations
Automated processes reduce manual tasks, improve accuracy, and free up staff to focus on guest service - not payment admin.
Who we work with
Unifying the cruise payments landscape
We support cruise lines with a flexible platform that handles payments from booking to onboard spend – enhancing guest experience and scaling with your business.
payUnite helps acquirers deliver efficient, compliant services tailored to cruise operators, with optimised routing and simplified integration.
We enable PSPs to offer modern, multi-channel payment experiences to cruise lines – supporting fast, reliable, and flexible processing across touchpoints.
We integrate with BNPLs, 3DS, key cruise technology and GDS platforms to ensure secure, connected, and efficient payment operations.
Security
Built-in compliance. End-to-end security
payUnite is built with the cruise industry’s complex regulatory and operational needs in mind—offering robust security without compromising innovation. Fully PCI-DSS compliant and aligned with evolving global standards like GDPR and PSD2, payUnite helps cruise operators stay compliant across multiple jurisdictions. With integrated fraud prevention, tokenisation, and secure data handling, we protect guest payment data and reduce risk—from booking and onboard purchases to post-cruise transactions.
